Below we have answered some of our most

FAQs (Frequently Asked Questions.)

 
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          1. What type of payment do you accept?

          2. Do you require a deposit?

          3. Do you charge a delivery fee?

          4. What kind of power is required?

          5. What time do you set up and pick up?

          6. How much room do I need?

          7. What type of surface can the inflatable be placed upon?

          8. Can you set up inflatables at a public park?

          9. What if I need to cancel?

          10. Are your inflatable’s safe?

          11. Are your inflatables clean?

          12. What about inclement weather?

 

1. What type of payment do you accept?

We accept Visa, MasterCard, Discover Card, American Express, Cash, and Checks.

 

2. Do you require a deposit?

A $50.00 deposit is required on all reservations.

A deposit of 50% of the total is required if reserving
multiple inflatables.

 

3. Do you charge a delivery fee?

No, as long as you are located in West Volusia County, Sanford or Lake Mary and your order is greater than $75.00.

*Free Delivery is inluded in the following cities:
      Cassadaga, Debary, Deland, Deleon Springs, Deltona,
      Lake Mary, Lake Helen, Orange City, Sanford.

*A $20.00 delivery fee will be applied to orders under $75.00.
 

4. What kind of power is required?

Our inflatable’s plug into a standard 110 household outlet.

We supply the extension cord.

We do ask that you have a dedicated circuit available.

The inflatable needs to be placed within 50ft of the outlet.

Some of the larger event slides may require 2 separate
dedicated circuits.

 

5. What time do you set up and pick up?

You choose a set up time in the morning or early afternoon. We work for you!

Our drivers leave the warehouse for pickup at:

7:00pm (March - August)
6:00pm (September - October)
5:00pm (November - February)

We must be able to pickup at least 1/2 hour before sunset.

 

6. How much room do I need?

Add 10ft to each of the dimensions given in the description
of the inflatables.

(I.e. a 13x13x16 bounce house would require a 23x23x26 setup area)

There can be no overhead obstacles.

There must be a flat clean and cleared surface to place
the inflatable.

 

7. What type of surface can the inflatable be placed upon?

We can set up on Grass & Paved surfaces.

We will not setup units on surfaces such as rock or sugar sand.

Please specify which type of surface the inflatable will
be set up on.

 

8. Can you set up inflatables at a public park?

No, we no longer service publice parks, except for large multi-unit events. (please call for details)

We can setup at local private and community parks upon request.

We carry full liability insurance for public facilities.

There is however, a $25.00 park fee.

This fee covers the extra expenses incurred for:

*Registering your event with our insurance company
(Additionally Insured Certificate)

*Filing the proper paper work with the city or county

*The additional cost of the insurance itself.

 

9. What if I need to cancel?

If you cancel prior to 7 days of the event you will
receive a full refund of your deposit.

If you cancel within 7 days of the event you will have
forfeited the minimum deposit of $50.00 per reserved unit.

 

10. Are your inflatable’s safe?

Yes, our inflatables are constructed to be as safe as possible.

As with any activity involving small children, an adult should
supervise all activities.

This will help to insure that the safety rules are followed
and that someone is always there to assist children entering
and exiting the inflatable.

 

11. Are your inflatables clean?

Our inflatable’s are cleaned with a disinfectant solution that
is biodegradable and non toxic after every rental.

 

12. What about inclement weather?

The inflatable’s can not be used in winds exceeding 20 MPH.

If inclement weather arises, you are responsible for
unplugging the inflatable.

There are no refunds if inclement weather arises after we setup.

 
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